Lincoln Ballard

About Lincoln Ballard

Based in San Diego, CA, I am a Corporate Training and Development Specialist with over 5…

Experience

1. Technical Trainer Ii

   Corelation, Inc

   Mar 2020 — Present · San Diego, CA, US

   Courses Taught: Beginner and Advanced Jaspersoft Reporting / KeyBridge API Training / Fundamentals of Agile and Scrum Methodology / Server & Database Administration / Forms General Usage- Instruct, support and coach clients and CU staff in developing their knowledge of Jaspersoft Reports, SQL coding language, the KeyStone interface, UI and Batch Scripting (with JavaScript) capabilities- Develop original eLearning content (A/V creation and publishing) using Audacity, Camtasia, LMS and other learning software with proven success to educate clients with long-term practical and conceptual skills- Analyze client training needs and consult with Management on areas of development, and provide solutions for Operations improvement- Develop new courses on Database Management (using PuTTY), Agile and Scrum 101, API Capabilities- Track client questions through JIRA tickets, create Confluence documentation and JIRA tickets- Manage course registrations, training calendar, course curricula and end-user documentation - Software proficiency in WebEx Training, AIX Administration (PuTTY), Data Studio, Jaspersoft Studio, proprietary SaaS and any other type of software tracking program- Assist clients with report development, SQL queries, XML, and technical troubleshooting- Customize and maintain new and existing training programs and courses for clients to enhance their overall training experience- Develop and maintain an understanding of KeyStone platform and stay current with enhancements and version changes- Assist with KeyStone curriculum documentation and eLearning materials/job aides. Regularly contribute new documentation, review training materials for accuracy to improve student retention- Stay current with modern theories and methodologies for andragogical learning and online instruction

Education

• Florida State University

  Master's, Historical Musicology

  1998 — 2001

• University of Washington

  Ph.D., Music History

  2002 — 2010

• Miami University

  Bachelor of Arts (BA), Psychology and Music History

  1993 — 1998

Skills

• Music
• Composition
• Superlative Organizational, Writing, and Communication Skills
• Fluent in Music Notation, Theory, and History
• Public Speaking
• Editing
• Microsoft Word
• Powerpoint
• Word
• Research
• Teaching
• History
• Type 65 Wpm
• Writing
• Customer Service
• Curriculum Development
• Microsoft Office
• Fundraising
• Proven Ability to Set and Achieve Performance Goals
• Community Outreach
• Nonprofits
• Curriculum Design
• Non-Profits
• Hermeneutics
• Higher Education