Lincoln Mead
Engagement Delivery Manager @Canon Business Process Services
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WORK HISTORY
Engagement Delivery Manager @Canon Business Process Services
Salt Lake City, UT, US
Oversee client-facing and internal development project teams ensuring proper resource allocation and scheduling.• Work with an international group of project PMs and Solution Architects to manage changes to the project scope and schedule to ensure that internal stakeholders, vendors, and clients are aligned. • Serve as primary Sprint administrator for development teams using GitHub, Smartsheet, and supporting communication and documentation tools (Teams, Slack, SharePoint). • Serve as the primary point of communications for internal business units. • Track implementation progress and coordinate resources to ensure proper delivery and acceptance by the client based on contracted terms. • Coordinate various business unit service activities and requests from finance, legal, sales, solutions consultants, IT staff, and leadership.• Manage technical documentation resources and confirm that all projects meet internal standards.
EDUCATION
U.S Navy Campus
Certifications, Electrical, Electronics, and Communications
East High School
Diploma
SKILLS
ABOUT LINCOLN MEAD
Steering Canon Business Process Services\' transition of client systems to Azure, my role as an Engagement Delivery Manager and Technology Project Manager leverages extensive expertise in team leadership and operations management. Our focus is on ensuring optimal resourcing and scheduling across client-facing, internal development, and project teams, working closely with an international cadre of PMs and Solution Architects.Relishing the challenge of coordinating multiple projects, my dedication to alignment and clear communication serves as the cornerstone in managing changes to project scope and schedules. With the aid of tools such as GitHub and Smartsheet, we maintain project trajectory, measure performance, and ensure seamless delivery, empowering internal business units and satisfying client needs.
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