Lincola Harris

About Lincola Harris

I’m a Healthcare IT leader with over 13 years of experience in driving strategic technology solutions and improving healthcare operations. I specialize in leading EHR system implementations, process optimization, and change management, helping healthcare organizations enhance clinician productivity and patient outcomes. I’m particularly passionate about health equity, ensuring that technology helps bridge the gaps in care for underserved populations. At McKesson, I successfully led the deployment of CareTend software and achieved a 97% training pass rate, accelerating adoption and improving operational performance. I’ve also worked with organizations like Oracle Cerner, optimizing EMR workflows, resulting in an increase in clinician efficiency. My approach is data-driven and focused on collaborating across functions, solving complex IT challenges, and improving healthcare workflows. I’m passionate about leveraging technology to streamline healthcare delivery and drive positive change, and I’m excited to continue making a meaningful impact in the industry.”

Experience

1. Emr Consultant

   MedSys Group

   Oct 2022 — Present · Plano, TX, US

   As an IT Consultant Lead during the Epic Conversion Project for an outpatient surgery center, I was responsible for overseeing the implementation of Epic’s OpTime module and ensuring a seamless transition to the new system. I led a team of Epic SMEs, collaborating closely with clinical and IT teams to ensure that the center’s needs were fully met throughout the conversion process.Key Responsibilities & Achievements:Team Leadership: Led a team of Epic Subject Matter Experts (SMEs), coordinating their efforts to ensure adequate staffing and technical support at the surgery center during key phases of the conversion project.Staffing & Resource Allocation: Worked closely with leadership to ensure that the surgery center had sufficient technical support during critical Go-Live periods, ensuring minimal disruption to patient care and operations.System Support & Training: Provided hands-on support and training for anesthesiologists, guiding them on how to efficiently document patient care in OpTime. Conducted tailored training sessions on anesthesia workflows, ensuring accurate and efficient documentation of anesthesia records.Go-Live Support: Actively supported Go-Live, troubleshooting system issues in real time, and offering solutions to ensure smooth adoption of the new system.Provided ongoing system support post-implementation, troubleshooting any issues that arose and ensuring that workflows were optimized and running smoothly.Key Impact:Seamless Transition: Played a crucial role in ensuring a smooth transition to Epic OpTime, minimizing disruptions during the conversion.Enhanced Documentation: Enabled anesthesiologists to accurately document patient care using OpTime, improving clinical workflows and documentation compliance.Improved Efficiency: Contributed to the overall efficiency of the surgery center by ensuring the appropriate staffing and providing immediate troubleshooting support during critical stages.

Education

• Texas Woman's University

  Master of Business Administration (M.B.A.), Business Administration

• Jackson State University

  Bachelors of Science, Healthcare Administration

Skills

• Sales & Marketing Alignment
• Financial Reporting
• Oral & Written Communication Skills
• Small Business Marketing
• Customer Service
• Financial Accounting
• Insurance
• Small Business Financial Management
• Public Speaking
• Preparation of Reports
• Access
• Medical Terminology
• Contract Negotiation
• Strategic Planning
• Healthcare
• Business Development
• Team Building
• Microsoft Excel
• Powerpoint
• Training
• Microsoft Word
• Public Relations
• Appointment Scheduling
• Insurance Billing
• General Office Skills
• Marketing Management
• Professional Presentations
• Data Analysis
• Minor Project Management
• Leadership
• Operations Management
• Analysis
• Healthcare Management