Linc Wells

High Energy Client Success Manager with a Bachelor\'s Degree from the University of Arizona

Role
Client Success Manager at Timelinx Software, Inc
Location
Phoenix, AZ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Linc Wells

I am responsible for creating policies and procedures that optimize the customer experience. I gather feedback from customers when given, study customer success programs, and analyze customer data to identify best practices. The point of established policies means our entire staff can adhere to them, providing all customers with a similar quality of service.I love what I do at TimeLinx!

Experience

  1. Client Success Manager

    Timelinx Software, Inc

    Nov 2018 — Present · Phoenix, AZ, US

    Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.

Education

  • University of Arizona

    Bachelor's degree

    2004 — 2009

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