Lina Capobianco
Director, Benefit Payment Operations @Rbc Investor Services
Mississauga, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2023 — Present
Director, Benefit Payment Operations @Rbc Investor Services
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Benefit Payments, Tax, Contribution Monitoring, Quality Control, Document Management, Transaction Processing, Projects, Planning, Individual and Team Development, Audits, Risk and Controls, Regulatory Reporting, Testing, Change Management.
EDUCATION
N/A
Niagara College
Business Administration and Personnel Management
SKILLS
Compliance ManagementOperations ManagementCustomer ExperienceBusiness IntelligenceInternal ControlsProcess ImprovementCall CentersDocument ScanningSiebelMicrosoft OfficeRisk ManagementQuality AssuranceOutsourced SolutionsCoachingCustomer RetentionLeadershipVisioStrategic PlanningClaims ManagementRelationship ManagementSolution ImplementationVendor ManagementCustomer-Focused ServiceInsuranceChange ManagementOnboardingBusiness Process ImprovementPayroll ServicesStrategic PartnershipsClient ServicesWorkflow ManagementPartner ManagementProcess MappingLeadership DevelopmentProject ManagementPowerpointCross-Functional Team LeadershipIntegrationAudit ManagementEmployee Engagement
ABOUT LINA CAPOBIANCO
Extensive experience in the following areas: CLIENT SERVICE AND OPERATIONS…
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