Lina della Mora

Director, Solutions Development @Workplace Safety & Prevention Services

Toronto, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Jul 2018 — Present

Director, Solutions Development @Workplace Safety & Prevention Services

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Mississauga, ON, CA

EDUCATION

2013

York University - Schulich School of Business

Strategic Marketing and Sales Planning

N/A

McMaster University

Business Administration Diploma

N/A

Seneca College

Certificate

N/A

York University - Executive Education Centre Schulich School of Business

Schulich Mini-MBA: Essentials of Management

SKILLS

Standards DevelopmentEdiData IntegrityMembership ManagementGovernment RelationsOperations ManagementStrategic PlanningSupply Chain ManagementIntegrationB2bCross-Functional Team LeadershipCommittee ManagementTrainingCustomer ExperienceSupply ChainGroup WorkTeam LeadershipStart-UpsProject ManagementE-CommerceManagementB2b EcommerceNon-ProfitsAccount ManagementLeadershipStrategyChange ManagementBusiness AnalysisClient Engagement

ABOUT LINA DELLA MORA

STRATEGIC PLANNING / CUSTOMER SUCCESS / RELATIONSHIP BUILDER / EMPLOYEE ENGAGEMENT/ MANAGEMENT AND LEADERSHIP As a passionate Customer Success professional, I strive to nurture and grow relationships to create and retain customer loyalty and preference by establishing rapport, developing and implementing customer-focused programs, resolving customer concerns and facilitating delivery of services. Success is based on delivering both customer growth and operational improvement, working with customers and customer-facing teams to identify and understand the primary business objectives and challenges ensuring customer needs are met.

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