Lina Carter
Systems Operations Analyst Senior @Worldpay
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WORK HISTORY
Systems Operations Analyst Senior @Worldpay
Cambridge, GB
Vulnerabilities remediation, analysis and patching on Unix/Linux servers using HCL BigFix platform and configuration tooling. Custom sites and server groups configuration and management of the new build servers requests for all environments. Taking ownership of Incidents/Problems related to the inventory, the issue investigation and a solution preparation for the next patching cycle. Servers automation action scripts modification and execution in BigFix console. First level troubleshooting of BigFix availabilitycomponents (BigFix relays, agents), completion of change requests/tasks,monitoring and validation. Problems/trends analyses with client systems and applications, taking steps to avoid recurrence. Recognition and implementation of automated process enhancements. Followed escalation procedures issue or error resolution in a timely manner. Proactiveinvestigation of known and unknown errors and following of prescribed error correction procedures. KB articles and documentation creation on how to resolve errors or a specific issue.
EDUCATION
Vilniaus Kolegija/University of Applied Sciences
Bachelor’s Degree in Electronics Engineering , Specialising in Telecommunications, branch - Digital Networks Technology
Anglia Ruskin University
Mcs Information and communication technologies
SKILLS
ABOUT LINA CARTER
Experienced Engineer with a demonstrated history of working in the information technology and financial services industry. Skilled in Management, C#, Linux, SQL, XML and Amazon Web Services (AWS). Strong engineering professional graduated from Anglia Ruskin University.
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