Fernando Lima

About Fernando Lima

With over six years of experience at Google, I have cultivated expertise in strategy, solution architecture, and artificial intelligence. As Senior Global Product Lead, I am dedicated to driving innovation in AI and CRM technologies for gTech\'s business infrastructure systems. I aim to create cutting-edge solutions that enhance customer support and internal operations while fostering collaboration across Sales, Support, and CE Engineering teams to achieve our shared mission of delivering seamless experiences. At Google, I lead the development and deployment of large language models (LLMs) and generative AI technologies, streamlining conversational support and automating sales and support workflows. My work is rooted in creating scalable solutions that enable global product growth and measurable outcomes. By aligning strategic goals with technical implementation, I empower teams to succeed in building transformative AI experiences.

Experience

1. Senior Global Product Lead

   Google

   Oct 2025 — Present · Irvine, CA, US

Education

• Universidade de São Paulo

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2005 — 2009

• Insper

  Stricto lato sensu, Marketing

  2013 — 2014

• Insper Instituto de Ensino e Pesquisa

  Master's degree, Marketing/Marketing Management, General

  2013 — 2014

• Insper Instituto de Ensino e Pesquisa

  Master's degree, Marketing

Skills

• Competitive Analysis
• Market Intelligence
• Customer Insight
• Product Management
• Reports
• Google Adwords
• Qualitative Research
• Analysis
• Competitive Intelligence
• Marketing Strategy
• Primary Research
• Google Analytics
• Analytics
• Marketing Intelligence
• Sales
• Data Analysis
• Segmentation
• Market Research
• Web Analytics
• Management
• Quantitative Research
• Marketing Research
• Cloud Computing
• Product Marketing
• Marketing Management
• Market Analysis