Lima Krishnan

About Lima Krishnan

I am a well-versed Senior Associate and also experience in analyst role. I have 2 years of experience in order management process providing tailored support. Helping others and sharing knowledge are two beliefs imparts every day. My experience, positive attitude and willingness to help others allow me to excel in associate roles.

Experience

1. Senior Associate

   Wipro

   Oct 2021 — Present · Chennai, IN

   Order management is the process of order capturing, tracking, and fulfilling customer orders. The order management process begins when an order is placed and ends when the customer receives their package.Key responsibilities:\\\\nResponsible for order Management, Contractsetup,Contract Billing, Prpcurement (invoiving).\\\\nResponsible for the implemention of the entire customer order to cash process in the SAP system.\\\\nAlignes with designated US and CA based clients to provide ongoing order management and invoice processing support.\\\\nCreate,print and send accurate system or manual invoices to the customer without any miss on turnaround time(TAT).\\\\nResolve external and internal queries relating to order status,billing and client account informaton.\\\\nAbililty to provide reports in numerous formats to customer and to multiple departements when requested\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Nehru institute pf technology

  Master of Business Administration - MBA

  2014 — 2016

• Nehru Institute of Engineering and Technology

  Master of Business Administration - MBA

  2014

• Nehru institute of Technology

  Master of Business Administration - MBA

  2014 — 2016