Lily Shin
Senior Data Analyst at apree health (formerly Castlight Health)
- Role
- Senior Data Analyst at Apree Health
- Location
- Alameda, CA, US
- LinkedIn followers
- 500 followers
Experience
Senior Data Analyst
Mar 2020 — Present · San Francisco, CA, US
Spearheaded the end-to-end operationalization of a data governance framework by implementing automated data integrity validations, data requirements, a validation framework, scalable Informatica loaders, and QA testing – reducing implementation effort by 35% and improved data integrity by 35%- Enabled Apree to scale and effectively partner with nationwide health plans by streamlining the implementation process, increasing capacity from 20 to 200+ concurrent customer launches- Developed and maintained 15 Tableau dashboards that provided actionable insights for 150+ stakeholders and informed data-driven decision making across the Sales, Customer Success, and Finance teams- Enhanced customer satisfaction and accelerated support resolution time, by 40% by identifying key data quality issues and driving targeted improvements to data workflows- Mentored and trained five team members to succeed in their Data Analyst roles.
Education
University of California, Berkeley
Bachelor of Science (B.S.), Chemical Engineering
2010 — 2014
Skills
- Sharepoint
- Quality Assurance
- Gantt
- Open Office Writer
- Snagit
- Microsoft Excel
- Powerpoint
- Rtm
- Software Development Life Cycle (Sdlc)
- Jira
- Business Analysis
- Camtasia
- Visio
- Outlook
- Onenote
- Pl/Sql
- Microsoft Word
- Microsoft Office
- Agile Methodologies
- Self-Service Solutions
- Matlab
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