Lily Brown

Product Manager @Ordnance Survey

Ensuring the business meets customer needs by efficiently delivering the right features at the right time.Helping curate and own the product roadmap for OS.Scoping and prioritising activities based on business value and customer impact.Acting as the key link between development, customers, and internal teams including support, account management, marketing, and sales.Ensuring new functionality meets goals and requirements, and is clearly communicated across the business and to end users.Managing the product backlog—defining user stories, prioritising needs, and overseeing development stages.Supporting marketing and sales with collateral, release messaging, training, and product demos.Conducting customer research and feeding back on UI/UX to shape product improvements.