Lily Wray
Chief Experience & Strategy Officer, Liberty Mutual USRM
- Role
- Chief Experience & Strategy Officer, U s Retail Markets at Liberty Mutual Insurance
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
Experience
Chief Experience & Strategy Officer, U s Retail Markets
Jan 2023 — Present · Boston, MA, US
Focused on driving profitable growth through designing and building winning customer, agent and employee experiences. Leads our Software Product Management function across 3 domains (Insurance Product, Distribution & Marketing, Claims & Servicing), Experience Research, UX Design & Content, Strategy/Transformation and Alignment teams.
Education
Brown University
Bachelor of Arts
Skills
- Market Research
- Editing
- Pricing Strategy
- Strategic Planning
- Financial Analysis
- Marketing
- Public Speaking
- Competitive Analysis
- Cross-Functional Team Leadership
- Start-Ups
- Strategy
- Marketing Strategy
- Product Management
- Research
- Management
- Project Management
- Budgets
- Finance
- Excel
- Accounting
- Business Planning
- Corporate Finance
- Qualitative Research
- Budgeting
- Microsoft Office
- Non-Profits
- Management Consulting
- Data Analysis
- Marketing Research
- Analytics
- Public Relations
- Business Strategy
- Entrepreneurship
- Photoshop
- Financial Modeling
- Social Media Marketing
- Business Modeling
- Powerpoint
- Word
- Market Analysis
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