Lily Reed
Customer Experience Representative at The Lilly Company | University of Mississippi Marketing & Sales Alumna
- Role
- Marketing Coordinator Customer Experience Representative at The Lilly Company
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
Experience
Marketing Coordinator Customer Experience Representative
May 2025 — Present · US
I work in the marketing department at The Lilly Company by serving as the first point of contact for inbound and outbound customer leads and assisting with companywide marketing initiatives. My role bridges customer engagement, brand presence, and event coordination-Engage with online leads to verify information and qualify their needs before routing them to the appropriate sales representative-Communicate with potential customers via phone and email to ensure an efficient and positive experience-Collaborate with the marketing team to plan and execute company-sponsored events, including regional golf tournaments and SEC school marketing initiatives-Help maintain the company’s professional image through coordinated marketing efforts and customer-first communication
Education
University of Mississippi
Bachelor of Business Administration - BBA
2021 — 2025
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