Lily Matilda Simpson
Senior Sales Consultant @Cala Group Limited
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WORK HISTORY
Senior Sales Consultant @Cala Group Limited
Detail-orientated and proactive Senior Sales Consultant and Team Lead with over six years’ experience in the new homes industry at Cala Homes across the Cotswolds and Chiltern region. Experienced in coordinating multi-site developments, maintaining high presentation and build standards, and supporting projects across multiple phases of delivery.I mentor colleagues and lead team meetings to embed best practice, strengthen collaboration between sales and build teams, and drive consistent performance. I work closely with sales teams to exceed quarterly targets while continually improving the customer experience. As a senior company representative, I manage complex customer issues, liaising with customers, contractors, and senior management to deliver effective resolutions and maintain quality from reservation through to legal handover.
EDUCATION
Buckinghamshire New University
Foundation degree, Furniture Design and Make
Oxford and cherwell valley college
Level 3 Diploma, City & Guilds Furniture Design and Make
National School Of Furniture
Level 3 Dipolma, City and Guilds Furniture Design & Make
Abingdon and Witney College
A2, Photography
Burford secondary school
GCSEs, GCSEs
Buckinghamshire New University
BA Hons, Furniture Design and Make
Rycotewood furniture college
Level 3 diploma, Furniture design and make
SKILLS
ABOUT LILY MATILDA SIMPSON
Dynamic Senior Sales Consultant & Team Lead with over 6 years of experience in the New Homes sector, driving sales and managing performance across multi-phase residential developments. Recognised for consistently exceeding sales targets and delivering an exceptional customer experience from initial enquiry to completion.Skilled in sales negotiation, client relationship management, and team leadership, with a strong focus on quality, attention to detail, and professionalism throughout the buyer journey. Experienced in using CRM systems including Salesforce to streamline processes, track performance, and enhance customer engagement.Passionate about helping buyers find their perfect home while achieving outstanding results for both clients and developers.
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