Lily Chakrian
Project Coordinator @ SoCalGas | Project Management, Data Analytics, Digital Media
- Role
- Project Coordinator at SoCalGas
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Lily Chakrian
As a recent graduate with a Bachelor\'s degree in Business Administration from California…
Experience
Project Coordinator
Sep 2024 — Present · Los Angeles, CA, US
Contracted for Southern California Gas Company through KRE Consulting, LLC.• Managed the transition of support articles to a new platform, coordinating meetings and requirements with Eccentex and Accenture engineers.• Led two passes of UAT for new platform, executing 600+ test cases with 30 users.• Created training materials and trained 80+ agents and supervisors on the platform’s use.• Validated support articles on new platform, ensuring accurate alignment with business requirements.
Education
University of Southern California
Master of Science - MS, Digital Social Media
California State University, Northridge
Bachelor's degree, Business Administration
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