Lilly Hill
IT Support Engineer @Ontraq Business It
Chelmsford, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2023 — Present
IT Support Engineer @Ontraq Business It
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Chelmsford, GB
IT Support Tech at Ontraq
EDUCATION
1998 — 2004
Helston School and College
High School
2006 — 2009
Writtle College
BSc (hons)
2020 — 2022
IT Career Switch
IT Technician Traineeship
SKILLS
Online MarketingB2bCustomer RelationsDirect MarketingSocial NetworkingSocial Media MarketingMarketing StrategyAdvertisingNew Business DevelopmentGoogle AnalyticsBusiness DevelopmentDigital MarketingBudgetsB2b MarketingAccount ManagementLead GenerationPpcTelemarketingTeam LeadershipOnline AdvertisingMarketing CommunicationsHtmlSEOMarketingDatabase MarketingWeb DesignIntegrated MarketingCssEmail MarketingCustomer RetentionCustomer ServiceCrmGoogle Adwords
ABOUT LILLY HILL
I have been working in IT Support since Sep 2020 starting at L1 on the helpdesk of an MSSP, moving to a larger MSSP for an L2 position in Apr 2022 where I developed to L1 & 2 Team Lead in Oct 2022. In June 2023 I progressed to an L2 to L3 position in a Chelmsford based MSSP where I am currently working towards the experience I need to be an L3 Engineer.
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