Lilly Robinson
Accountancy Student at Bentley University
- Role
- Guest Service Agent at The Groton Inn
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Lilly Robinson
As an ambitious Bentley University student with majors in Marketing and Accounting, I am…
Experience
Guest Service Agent
May 2023 — Present · Groton, MA, US
Welcome 40+ guests per shift in an inviting and professional manner while completing check-in protocol• Operate the main hotel phone line, and email by transferring specific inquiries to rightful departments, as well as answering 70+ guest questions per shift in a kind and patient demeanor• Resolve guest complaints in an attentive and understanding manner via explaining specific hotel operations
Education
Ayer Shirley Regional High School
High School Diploma
2018 — 2022
Istituto Lorenzo de' Medici
Study Abroad
2024 — 2024
Bentley University
Accounting
2022 — 2026
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