Lilly L.

Director @ Microsoft | AI | Cross-functional Alignment, Managing Complexity, Creating Clarity, Strategic Leadership

Role
Director Program Manager, Strategy and Operations, Applications of Ai at Microsoft
Location
Fort Walton Beach, FL, US
LinkedIn followers
500 followers

About Lilly L.

At the forefront of Microsoft\'s strategic innovation, my role as Director Program Management focuses on driving the AI Tech-enabled program,\"Application of AI”. My leadership has been instrumental in deploying cutting-edge AI features to over support engineers, showcasing a blend of strategic planning and cross-functional alignment. With a proven track record in managing multimillion-dollar projects, my expertise is in cloud strategy, process improvement, and fostering stakeholder relationships and engagement.The organization benefits from my collaborative approach, integrating stakeholder feedback into product roadmaps and leveraging Agile methodologies to optimize project delivery. My commitment to transparency and effective communication has enhanced customer relations and ensured the successful deployment of innovative solutions. The strategic leadership demonstrated in my recent roles reflects my dedication to excellence and my ability to adapt and drive value in a dynamic tech environment.

Experience

  1. Director Program Manager, Strategy and Operations, Applications of Ai

    Microsoft

    May 2024 — Present · Fort Walton Beach, FL, US

    Spearheading the FY26 CSS Application of AI program, aligning multiple workstreams to enhance operational efficiency. • Successfully led the \"Agent Copilot\" initiative, collaborating with cross-functional teams to deliver product enhancements. • Overhauled governance processes for AI feature deployments, positively impacting Support Engineers and Delivery Partners.

Education

  • University of West Florida

    Master's degree, Purchasing, Procurement/Acquisitions and Contracts Management

    2010 — 2011

  • Northwest Florida State College

    Bachelor of Applied Science (B.A.Sc.), Project Management & Acquisition Management

    2001 — 2008

  • Northwest Florida State College

    Associate of Science (A.S.), Industrial Management

    2001 — 2008

  • Northwest Florida State College

    Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General

    2001 — 2008

  • American InterContinental University

    Associate of Science (A.S.), Business Administration, Management and Operations

    2004 — 2005

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Lilly L. — Director Program Manager, Strategy and Operations, Applications of Ai at Microsoft in Fort Walton Beach, FL, US | Unifers