Lilly L.
Director @ Microsoft | AI | Cross-functional Alignment, Managing Complexity, Creating Clarity, Strategic Leadership
- Role
- Director Program Manager, Strategy and Operations, Applications of Ai at Microsoft
- Location
- Fort Walton Beach, FL, US
- LinkedIn followers
- 500 followers
About Lilly L.
At the forefront of Microsoft\'s strategic innovation, my role as Director Program Management focuses on driving the AI Tech-enabled program,\"Application of AI”. My leadership has been instrumental in deploying cutting-edge AI features to over support engineers, showcasing a blend of strategic planning and cross-functional alignment. With a proven track record in managing multimillion-dollar projects, my expertise is in cloud strategy, process improvement, and fostering stakeholder relationships and engagement.The organization benefits from my collaborative approach, integrating stakeholder feedback into product roadmaps and leveraging Agile methodologies to optimize project delivery. My commitment to transparency and effective communication has enhanced customer relations and ensured the successful deployment of innovative solutions. The strategic leadership demonstrated in my recent roles reflects my dedication to excellence and my ability to adapt and drive value in a dynamic tech environment.
Experience
Director Program Manager, Strategy and Operations, Applications of Ai
May 2024 — Present · Fort Walton Beach, FL, US
Spearheading the FY26 CSS Application of AI program, aligning multiple workstreams to enhance operational efficiency. • Successfully led the \"Agent Copilot\" initiative, collaborating with cross-functional teams to deliver product enhancements. • Overhauled governance processes for AI feature deployments, positively impacting Support Engineers and Delivery Partners.
Education
University of West Florida
Master's degree, Purchasing, Procurement/Acquisitions and Contracts Management
2010 — 2011
Northwest Florida State College
Bachelor of Applied Science (B.A.Sc.), Project Management & Acquisition Management
2001 — 2008
Northwest Florida State College
Associate of Science (A.S.), Industrial Management
2001 — 2008
Northwest Florida State College
Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General
2001 — 2008
American InterContinental University
Associate of Science (A.S.), Business Administration, Management and Operations
2004 — 2005
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