Lilly Flamm
Sr Director, Program Management @JLL
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WORK HISTORY
Sr Director, Program Management @JLL
Las Vegas, NV, US
Proven leader in technology strategy, program management, and digital transformation, driving operational excellence and measurable business impact. Expertise in portfolio strategy, AI-driven innovation, and cross-functional collaboration to ensure technology investments align with business goals.ENTERPRISE-WIDE PMO & TECHNOLOGY LEADERSHIP: Designed a scalable PMO model, standardizing governance and execution. Built and expanded the JLL Technology PMO for Amazon GREF from 5 to 35 professionals, optimizing demand management and stakeholder alignment.END-TO-END TECHNOLOGY DELIVERY: Lead a 120+ person global technology team across multiple vendors, overseeing product and technology lifecycles. Drive initiatives in Program & Project Management, Product Strategy, Data Governance, and Agile transformation to enhance innovation and business agility.PRODUCT PORTFOLIO STRATEGY & IMPACT: Developed and executed a portfolio strategy for a $50M technology portfolio, aligning investments with business objectives. Defined KPIs that increased efficiency and predictability, raising customer satisfaction from 3.1 to 4.0 in Q4 2024.AI-DRIVEN INNOVATION AND EFFICIENCY: Integrated Generative AI into risk management and project optimization, leveraging data-driven insights to improve decision-making and execution speed. Led Project Portfolio Management tool implementation to align technology strategy with business needs.EXECUTIVE LEADERSHIP & GROWTH: Partner with C-level executives to drive business transformation, ensuring technology solutions align with strategic priorities. Foster a high-performance, collaborative culture with low attrition, driving scalable growth.Previously, established the Google Commercial Real Estate Technology PMO, implementing portfolio management, Lean Six Sigma improvements, and standardized delivery frameworks to enhance efficiency.
EDUCATION
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (MBA)
Northwestern University
Bachelor of Arts (BA)
ABOUT LILLY FLAMM
Driving End-to-End Product & Technology Delivery | PMO Leadership | Digital…
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