Lillie Thurman
Communications Specialist
- Role
- Account Supervisor at Ketchum
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
Experience
Account Supervisor
Feb 2025 — Present · Washington, DC, US
Oversee development and implementation of integrated communications plans across multiple workstreams and markets, leading cross-functional teams in managing high-pressure crises and sensitive issues with lasting business and reputational impact• Advises C-suite and legal stakeholders on reputational risk and crisis preparedness, drawing on extensive experience with clients in complex, highly scrutinized sectors – such as energy, tobacco, retail and technology – to ensure alignment with enterprise priorities and governance standards.• Design enterprise-wide risk and crisis communications infrastructure, including escalation protocols, response playbooks and executive training programs, to enhance organizational resilience and stakeholder confidence across Fortune 500 and 100 clients• Shape and lead regulatory and stakeholder engagement strategies that influence public discourse, support license to operate and preempt policy risk in complex regulatory environments - such as big tobacco and financial services • Lead account operations and client partnership strategy, managing forecasting, staffing, and long-term planning to ensure business growth, margin improvement and consistent delivery of strategic value to senior client leadership
Education
The University of Alabama
Bachelor of Arts - BA, Public Relations/Image Management
The George Washington University
Master of Arts - MA, Strategic Public Relations
Skills
- Writing
- Social Media
- Team Building
- Time Management
- Communication
- Leadership
- Microsoft Word
- Research
- Critical Thinking
- Powerpoint
- Microsoft Excel
- Organization Skills
- Public Speaking
- Wordpress
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