Lillian Cormier Stephenson

About Lillian Cormier Stephenson

As a SENIOR HUMAN RESOURCES SPECIALIST with 10 years of experience, I have recruited…

Experience

1. Senior Training and Development Specialist

   Amazon

   Apr 2022 — Present

   Directed the facilitation, design, deployment, enhancement, and management of customized, scalable, virtual instructional design of training programs (digital/virtual) to disseminate critical knowledge to staff/team members while promoting professional development, positive change, and goal attainment. Designs digital training material, SOP’s, Job Aids, group activities, evaluates the success of each training/instructional program, and implements changes while promoting accountability, collaboration, knowledge sharing, and career advancement. KEY ACHIEVEMENTS Steering a Major Department-Wide Transition of on Ongoing Learning to a Cross-training System that allows individuals to obtain key skills that translate across various departments. Named the Primary Point of Contact and Resource for Current Learning Catalogs as the department merges with newly acquired partners. Developed a Trainer Improvement Plan this includes analyzing data based on current strengths/areas of growth, development opportunities to learn (Train the Trainer, Teach-backs), created a progress monitoring system to evaluate success. Piloted data plan for Scalability included obtaining quantifiable skills amongst various training teams that is currently being used to understand current trainers’ capacity in various learning domains, areas for growth, and the need for cross-training. Implemented mentoring for new Staff Members this includes demonstrating the facilitation of ongoing trainings, coaching to develop skills, and providing high leverage feedback. Created and streamlined assessments- This includes creating assessments for multiple learning domains, creating an assessment bank to be utilized by entire training team, and translating these assessments utilizing Rise/Articulate to virtual platforms