Lilliana Cecena

Operational Excellence Lead I Cross-Functional Team Builder I Business Transformation I Servant Leader

Role: Senior Manager, Operations and Implementation at Walmart
Location: Rogers, AR, US
LinkedIn followers: 500 followers

About Lilliana Cecena

I am a strategic leader focused on Business Transformation through the lens of Operational Excellence and Customer-Centricity. I thrive at the intersection of people leadership and technical execution, ensuring that complex projects translate into seamless business results.My Core Expertise Includes:• Business Optimization: Identifying inefficiencies and redesigning workflows to maximize productivity and reduce operational friction.• Integration Strategy: Bridging gaps between siloed departments, systems, and processes to create a unified, high-performing organizational structure.• Cross-Functional Leadership: Leading diverse teams through change by fostering a culture of ownership, agility, and high-stakes problem-solving.• Stakeholder Management: Expertly navigating contact center environments to align project goals with long-term business objectives and customer needs.I am dedicated to building integrated systems that empower people and drive sustainable growth.

Experience

Senior Manager, Operations and Implementation
Walmart
Jul 2025 — Present · Bentonville, AR, US

Education

Judge Memorial Catholic High School
High school diploma
2004 — 2008
University of Utah
Bachelor of Science (BS), Behavioral Sciences
2009 — 2014

Contact information

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Work email
l••••••••@walmart.com
Personal email
•••••@•••••.com
Direct dial
+18•••••••16

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Lilliana Cecena

Experience

Senior Manager, Operations and Implementation

Education

Judge Memorial Catholic High School

University of Utah

Find verified contacts for anyone on LinkedIn