Lillian Ruckert
Operations Supervisor @Highmark Wholecare
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WORK HISTORY
Operations Supervisor @Highmark Wholecare
Pittsburgh, PA, US
Health plan call center.
EDUCATION
DeVry University
Bachelor's Degree, Technical Management
SKILLS
ABOUT LILLIAN RUCKERT
Award-winning Manager/Supervisor with extensive experience. Passionate about providing the best possible customer experience with each interaction. Motivated by challenges and change. Self-motivated, lifelong learner, critical thinker and problem solver. Assets in Motion: Relationship Building, Employee Retention, Behavior Coaching, Performance Management, Developing Leaders & Teams, Sales/Team Work, Create Cohesiveness, Quality Assurance, Cost Reduction, Facilitation of Training & Meetings, Resolve Escalated Customer Issues, Decision Making /Critical Thinking
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