Lilli Mucica

About Lilli Mucica

Currently pursuing a Bachelor of Science in Business Administration with a focus on Marketing at the Haslam College of Business, University of Tennessee. As the Director of Marketing at New Haven, contributed to enhancing brand visibility by managing a team of social media associates, crafting high-quality content, and coordinating campaigns to highlight product offerings. This role emphasized strategic branding, team coordination, and creative problem-solving. In parallel, the role of Hospitality Specialist at Fox Valley Country Club fosters interpersonal communication and customer relationship management skills, excelling in delivering high-quality service in a fast-paced environment. With a passion for community impact and creative marketing strategies, the goal is to support organizations that prioritize engagement and social responsibility.

Experience

1. Hospitality Specialist Bartender

   Fox Valley Country Club

   May 2025 — Present · Buffalo, NY, US

   As a Hospitality Specialist at Fox Valley Country Club, I deliver high-quality, personalized service in a fast-paced, upscale environment, consistently exceeding expectations for professionalism and attention to detail. I’ve developed strong interpersonal and communication skills through daily interactions with a diverse clientele, building rapport and fostering member loyalty. This role has strengthened my ability to multitask efficiently, remain solutions-oriented under pressure, and work collaboratively with cross-functional teams during high-volume service and private events. I also manage transactions with accuracy and promote menu specials to drive sales—all while maintaining a polished, guest-focused approach.

Education

• Haslam College of Business at the University of Tennessee

  Bachelor of Science in Business Administration, Marketing