Lilianne Busto

Experience

1. Technical Projects Program Lead Global Marine Operations

   Royal Caribbean Group

   Jul 2024 — Present · Miami, FL, US

   Oversee the 5-year strategic plan exceeding $300M annually, over 200 projects per year fleet-widesupported by a standardized lifecycle and planning framework improving forecast accuracy and portfolioconsistencyManage the pre and post-execution to ensure projects are approved, started, and delivered on time andwithin budget, proactively managing risk and schedule impactsEstablish KPIs and executive reporting, including the creation of Power BI dashboards, to provide thedepartment and leadership clear visibility into program health, performance trends, and risk exposureDrive process eciency and scalability by leveraging AI-enabled tools to streamline capital requisitionsOversee vendor coordination, including purchase orders, travel and onboard logistics across 12+ annualdry docks and 20+ vendor companiesLead and develop a team of 5 direct reports, fostering autonomy, accountability, and a high-trust,collaborative culture

Education

• Our Lady of Lourdes Academy

  High School

  2008 — 2012

• Miami Dade College

  Associate of Arts - AA, Mass Communications

  2012 — 2014

• Florida International University

  Master of Business Administration - MBA

  2016 — 2017

• University of Florida

  Bachelor of Science - BS, Public Relations

  2014 — 2016

Skills

• Adobe Creative Cloud
• Email Marketing
• Management
• Organized and Efficient
• Ap Style
• Wordpress
• Social Media
• Adobe Illustrator
• Goal Oriented
• Journalism
• Research
• Microsoft Powerpoint
• Marketing
• Adobe Photoshop
• Writing
• Skilled Multi-Tasker
• Adobe Premiere Pro
• Facebook
• Positive Attitude
• Event Planning
• Microsoft Office
• Public Speaking
• Adobe Creative Suite
• Customer Service
• Microsoft Word
• Spanish
• Imovie
• Slack
• Exceptional Listener, Reader and Writer
• Leadership
• Hootsuite
• Microsoft Excel
• Time Management
• Buffer