Liliane Lima
Software Specialist 2 @Central 1
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WORK HISTORY
Software Specialist 2 @Central 1
Kitchener, ON, CA
Role Overview- Deliver exceptional functional and operational support for an Online Banking software platform integrated with multiple third-party services, including Interac, Apple Pay, Android applications, MS SQL databases, and Banking Hosts such as CGI, Celero, Fiserv, Smart Solutions, and Mambu- Conduct in-depth analysis and research of internal software issues, providing developers with the necessary support to resolve bugs effectively- Collaborate closely with the Business Analyst team to gather, refine, and clarify requirements for implementing new functionalities- Develop SQL queries to generate insightful reports for internal and external stakeholders, enhancing decision-making processes- Create and execute SQL scripts to perform critical database updates, ensuring data integrity and operational efficiency- Build Android and iOS apps with Jenkins pipelines. Oversee the end-to-end release process, including APK management, TestFlight deployments, and publishing to the Google Play Store and Apple App Store, adhering to best practices and platform guidelines- Maintain and enhance technical documentation, ensuring accuracy and usability for technical teams- Provide training to team members on newly developed features, fostering a culture of continuous learning and skill enhancement- Work extensively with tools such as Teamsite, Splunk, MS SQL, Jenkins, GitHub, Argo CD, Kubernetes, and other technologies essential for operational support and system optimization within the organization.
EDUCATION
Centro de Ensino Superior de Foz do Iguacu
Bachelor's degree
SKILLS
ABOUT LILIANE LIMA
I am an Application Support Specialist with over 10 years of experience. I have exceptional hands-on experience with administering, configuring, troubleshooting and deploying various applications servers (specially Middleware systems) on diverse flavours of operating systems. I can learn and master new technologies quickly. I am a detail-oriented individual with strong problem solving, analytical and time management skills. I also have excellent teamwork and ownership. I am always eager to learn new technologies because I am passionate about it. Core competencies: MS-IIS (IIS), Apache, Tomcat, IBM HTTP Server (IHS), IBM WebSphere (WAS), IBM MQ, AppDynamics, PGP, Vormetric, Oracle Application Server (OAS), LDAP, Active Directory, EDI, JBOSS, JVM, SQL, SAP Basis, Load Balancers, High Availability (HA), SMTP, FTP, SFTP, SSL, TLS, DNS, Cisco Ironport, Cisco Email Security, PowerShell, Lotus Script, Linux, AIX, Unix, Windows, OpenText TeamSite, GitHub, Confluence, Splunk, BitBucket, SQL, database queries
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