Liliana A. Sanchez
Sr. Manager, Human Centered Change at Salesforce
- Role
- Sr Manager, Human Centered Change at Salesforce
- Location
- Hollywood, FL, US
- LinkedIn followers
- 500 followers
About Liliana A. Sanchez
Results focused, high energy, bilingual team player who uses strategic mindset, critical thinking, consulting and relationship building skills to identify workforce strategies that support business objectives. Entrepreneurial spirit with global experience and ability to work collaboratively with business leaders to achieve organizational goals and establish best in class transformative practices.Organizational Change | Leadership Development | Talent Management | Learning & Development | Organizational Design | Performance Management | Facilitation & Training | Analytics | Six Sigma Process Improvement
Experience
Sr Manager, Human Centered Change
Feb 2021 — Present
Leading the strategy design and successful execution of Human Centered Change Strategies for Large Scale Customers ensuring vision to value is realized by tackling the mindset and behavioral shifts needed to truly transformLed 6 person team as part of the year and a half Mercedes-Benz customer engagement that included HCC strategy design, roadmap creation, onboarding and coaching of team members, executing the leadership engagement strategy, and providing guidance and support to the overall engagement plan and execution, communications plan and execution, enablement plan, and success metrics. Program currently in progress.Leading the HCC outcomes delivery as part of 16 week envision to include leadership engagement strategy and execution, case for change creation, LEVERS Workshop design and execution, and overall HCC strategy proposal and roadmap to include engagement plan, communications plan, and enablement plan.Co-leading Thought Leadership Pillar within HCC practice. Focus on forming and norming 7 person team, co-creation of V2MOM, and mobilizing initiatives focused on internal Salesforce Though Leadership including the Salesforce Way, HCC delivery approach, and engagement with Account Partners.Leading Pre-sales activities by expanding current relationships and addressing customer needs. Pipeline created - Mercedes-Benz MBM, CLARO CENAM, and Shell Overall HCC. Also supported net new deals in Canada and US.Actively coaching 4 international resources as greater need for HCC expertise needed across Europe and LATAM regions
Education
Florida International University
MS, Industrial and Organizational Psychology
Questrom School of Business, Boston University
Bachelor of Science, Business Administration with Concentration in Organizational Behavior
Skills
- Coaching
- Six Sigma
- Organizational Effectiveness
- Training
- Job Analysis
- Cross Functional Team Building
- Organizational Development
- Project Management
- Change Management
- Team Facilitation
- Team Building
- Management
- Strategy
- Human Resources
- Performance Management
- Process Improvement
- Leadership Development
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