Likitha Shetty
Transforming Customer Success with AI, Cybersecurity & Data Recovery | Strategic Enterprise Growth | AWS Cloud | IT & ServiceNow Admin | ITIL Process Management
- Role
- Customer Success Manager at Commvault
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Likitha Shetty
Customer-obsessed Customer Success Leader of experience driving enterprise growth. I specialize in AI-powered Customer Success, AWS Cloud, Cybersecurity, Data Recovery, and IT & ServiceNow administration.Proven track record in managing enterprise portfolios, delivering high GRR, and optimizing tech-touch engagement models to reduce Time-to-Value by up to 80%. I scale data-driven post-sale programs and Centers of Excellence, aligning with Product, Sales, and Support teams to drive measurable business impact.Passionate about leveraging technology and data to transform Customer Success, enhance adoption, and deliver exceptional enterprise outcomes.
Experience
Customer Success Manager
Apr 2025 — Present
Education
Visvesvaraya Technological University
Bachelor of Engineering - BE
2016 — 2020
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