Liju Sam Rajeev
Learning Manager @Amazon
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WORK HISTORY
Learning Manager @Amazon
London, GB
Learning functional head having led five different UK L&D Ops field teams across Peterborough, Liverpool & London with up to 15 trainers and 250 instructors supporting training for thousands of Amazonians.Delivered operational performance excellence through metrics, ensuring over ten thousand Amazonians receive optimal training and coaching and maintained productivity & quality at over 90% to benchmark learning curve reducing YoY dilution.Ensured world class delivery of onboarding and process training while maintaining over 95% safety training on multiple compliance requirements.Delivered Situational Leadership (SLII) training for over 200 managers and supported other management development initiatives for senior leaders across Amazon EU.Redesigned & launched a \'Leaders as Facilitators\' certification program to support EU wide face-to-face leadership development initiatives. Currently developing upskilling strategy for Leadership Coaches in the UK. An AI power user and expert in prompt engineering, leveraging the cutting-edge technology of artificial intelligence and machine learning to drive innovation and add measurable value to L&D initiatives, aligning with Amazon\'s operational excellence standards and leadership development goals.
EDUCATION
Baldwin Methodist College - India
Pre University Certificate, Political Science, Economics, Commerce & Accountancy
Bangalore University
Master of Science - MSc, Psychological Counselling [HRD Specialization]
The Indian School, Bahrain
High School
Banjara Academy
Diploma, Counselling
Christ University, Bangalore
Bachelor of Arts - BA, Psychology - Organisational Behaviour
ABOUT LIJU SAM RAJEEV
International experience in India, Bahrain, Qatar & UK - Expertise in Leadership Development, Learning Technologies & Change Management - Learning function leader at Amazon, Qatar Airways, Bahrain Duty Free & moreA seasoned Learning & Development professional with over 20 years of experience, I specialize in designing and implementing innovative learning strategies, training initiatives, and change management solutions to drive organizational success. With a strong background in learning analytics, learning technology initiatives, including webinars, virtual classrooms, AR & VR learning, LMS, and interactive learning tools, I am dedicated to optimizing learning processes, enhancing productivity, and elevating customer satisfaction.I have the privilege for working in prominent organizations such as Amazon, Qatar Airways, and Bahrain Duty Free, consistently achieving significant improvements in leadership development, future technologies, learning processes, productivity, and customer satisfaction. I invite you to connect with me as we collaborate to advance the future of learning and development.
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