Lijun Wang
Sr Cloud Infrastructure Engineer @United Airlines
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WORK HISTORY
Sr Cloud Infrastructure Engineer @United Airlines
Responsible for implementation of large scale critical cloud infrastructure projects. Work with the Principal Cloud Architects to implement core projects on Company Private Cloud and cloud related SaaS and PaaS deliveries.Lead the design, development, and optimization of ServiceNow ITSM & ITOM solutions, enhancing incident resolution time by 20%. Automated change management workflows, reducing approval delays and increasing compliance with IT governance. Integrated ServiceNow with cloud monitoring tools (AWS, CloudWatch, Dynatrace) to automate incident response.Led Cloud Automation initiatives, reducing infrastructure deployment time by 50% through Cloud Orchestration for provisioning automation. Built solutions using a Software Factory approach to improve efficiency, consistency, and scalability.Collaborated with digital technology operations teams to ensure operational feasibility during the design and development phases. Focused on systems to support safe, efficient, and smooth user experiences.
EDUCATION
University of Windsor
Computer Science
ABOUT LIJUN WANG
Cloud Engineer | ServiceNow Engineering | ServiceNow & Cloud Automation | DevOps
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