Liji Jayan

Manager- Customer success, Supply Chain Operations, Client services and Retail EDI

Role
Manager, Customer Success at Spice Technology Group, Inc
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Liji Jayan

As a dedicated Customer Success Manager specializing in Electronic Data Interchange (EDI), I thrive on building strong partnerships and driving seamless onboarding experiences for third-party integrations. With a focus on streamlining processes and enhancing customer support, I help businesses unlock the full potential of their EDI solutions, ensuring smooth communication and data flow between systems.I’m passionate about creating collaborative environments where clients feel supported and empowered. My expertise lies in managing complex integrations, problem-solving efficiently, and fostering relationships that lead to long-term success for both customers and the business.If you\'re looking to connect about optimizing EDI processes, improving onboarding strategies, or enhancing customer experience, I’d love to chat!

Experience

  1. Manager, Customer Success

    Spice Technology Group, Inc

    Jul 2023 — Present

Education

  • Stella maris School

    SSLC

    1997 — 2006

  • MOUNT CARMEL COLLEGE, BANGALORE

    BACHELOR OF BUSINESS MANAGEMENT, Finance, General

    2007 — 2011

  • Symbiosis Centre for Distance Learning

    Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management

Skills

  • Tally 9
  • White Belt
  • Presentation Skills
  • Microsoft Excel
  • Microsoft Office
  • Business Analysis
  • Advertising

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Liji Jayan — Manager, Customer Success at Spice Technology Group, Inc in Bengaluru, KA, IN | Unifers