Ashik Assis
Global Payments & Treasury Operations | SWIFT, ACH, Fedwire, |AP,AR | Risk & Compliance | Investigations | BNY Mellon | Ex- Federal Bank
- Role
- Specialist - Payments Operations at BNY
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Ashik Assis
Global Banking Operations professional with around 6 years of experience across…
Experience
Specialist - Payments Operations
Aug 2022 — Present · Chennai, IN
MT to MX transformation. Process and authorize high-value SWIFT and ACH transactions (MT 103, MT 202, MT 199, MT 192) while ensuring compliance with global regulatory standards. Manage daily payment operations, including cash settlements, trade remittances, and cheque processing, maintaining 100% accuracy and adherence to SLAs. Handle inquiries, amendments, cancellations, and follow-ups on unsettled payments, ensuring timely resolution and risk mitigation. Supervise domestic and international payment clearances, including Fedwire, SEPA, NEFT, RTGS, CHIPS, and forex transactions. Conduct User Acceptance Testing (UAT) for the Deal Manager application, optimizing system efficiency and payment processing workflows. Lead payment transformation initiatives, improving operational efficiency, risk controls, and regulatory compliance. Provide customer support via voice, chat, and email, assisting with transaction inquiries, dispute resolution, and service escalations. Ensure end-to-end reconciliation and regulatory reporting, minimizing transaction errors and improving process accuracy. Mentor and support junior team members, handling escalations and ensuring compliance with internal policies.Key Achievements: Reduced transaction turnaround time by 30% through process improvements. Successfully handled high-volume SWIFT & ACH transactions with zero errors. Enhanced payment settlement efficiency, improving partner satisfaction. Minimized fraud-related losses by strengthening transaction monitoring.
Education
Mahatma Gandhi University
Bachelor of Commerce - BCom
2016 — 2019
Central Board of Secondary Education
Higher secondary Education
2015 — 2016
Jain (Deemed-to-be University)
Master of Business Administration - MBA
2022 — 2024
GIIMS-Global Institute of Integral Management Studies
Professional diploma in Logistics and Supply Chain Management
2019 — 2020
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