Liette Casey
Fraud Prevention & Strategy
- Role
- Fraud Prevention Director at MassMutual
- Location
- Springfield, MA, US
- LinkedIn followers
- 500 followers
Finance & AccountingView LinkedIn profile
About Liette Casey
Experienced operations professional with a diversified background including relationship management, project management, off-shore vendor management, catastrophe planning, 24x7 business operations, process improvement, training and resource planning.
Experience
Fraud Prevention Director
Jan 2020 — Present · Springfield, MA, US
Skills
- Insurance
- Cross-Functional Team Leadership
- Microsoft Office
- Workforce Management
- Staffing Models
- Program Management
- Outsourcing
- Data Analysis
- Microsoft Excel
- Business Analysis
- Forecasting
- Offshore Management
- Staffing Coordination
- Process Improvement
- Leadership
- Call Centers
- Analysis
- Vendor Management
- Staffing Analysis
- Business Process Improvement
- Project Management
- Training
- Customer Satisfaction
- Account Management
- Customer Service
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