Liesl Renaud

About Liesl Renaud

As a Program Manager at LinkedIn, I help our teams gain efficiencies and scale gracefully through vendor partnerships. I have 11 years of work experience in project and program management, leading complex and high-impact initiatives across various industries and sectors. I have a PMP certification, a Lean Six Sigma Green Belt, and a BSBA with honors from The Ohio State University. Some of my recent achievements include launching a global engagement which met business objectives in just over 1 month, deploying 325k units to 20k+ locations for a $500m+ federal contract, and winning the Emerging Leader Program Business Challenge in 2019. I have strong skills in project management and leadership, and I am passionate about creating value for our customers, partners, and stakeholders. I am always eager to learn new things, collaborate with diverse and talented teams, and contribute to LinkedIn\'s vision of creating economic opportunity for every member of the global workforce.

Experience

1. Senior Program Manager

   Linkedin

   Sep 2023 — Present

   Led the successful launch and execution of several strategic vendor partnership initiatives for member and customer success teams. These programs have enhanced service delivery, resulting in measurable improvements in SLA adherence and CSAT scores. Achieved all key performance indicators (KPIs) ahead of schedule, delivering tangible results through efficient execution and cross-functional collaboration.

Education

• The Ohio State University Fisher College of Business

  BSBA with Honors, Operations Management

Skills

• Data Analysis
• Event Planning
• Project Management
• Public Speaking
• Microsoft Office
• Microsoft Word
• Customer Service
• Vendor Management
• Social Media
• Management
• Leadership
• Spanish
• Operations Management
• Marketing
• Sap
• Time Management
• Lean Six Sigma
• Powerpoint
• Microsoft Excel
• Fundraising
• Teamwork