Liditze Sanchez
Luxury Hospitality
- Role
- Guest Experience Manager at Aman
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Liditze Sanchez
Hospitality and operations professional with a proven track record in VIP guest…
Experience
Guest Experience Manager
Feb 2024 — Present · NY, US
Acted as a liaison between guests and departments, ensuring seamless communication and exceptional delivery of personalized experiences-Maintained meticulous records of guest preferences to enable consistently tailored service during repeat visits-Handled all guest request and complaints in a professional manner-Coordinated luxury amenities and personalized guest services, including unpacking/packing assistance, garment care, and curated local recommendations based on individual preferences-Oversaw detailed pre-arrival planning and departure logistics for ultra-VIP guests, ensuring personalized experiences through tailored itineraries, room readiness, transportation, and smooth check-in/check-out processes.
Education
University of Central Florida
Interdisciplinary Studies
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