Lidia Klein

About Lidia Klein

I am a recent University of Connecticut graduate with a B.A. in Communication and a minor in Digital Marketing & Analytics, with a strong interest in hospitality, guest experience and client services, and event coordination.Through my background in front-of-house hospitality and my current role at Sabita Holistic Center, I have developed a passion for creating welcoming, personalized experiences and serving as a primary point of contact for clients. I have experience managing daily operations, handling client communications, conducting outreach, and supporting a warm, organized environment that reflects brand values and prioritizes client satisfaction.In addition to direct service, I have supported behind-the-scenes coordination by developing proposals for private workshops and group experiences, organizing logistics, and ensuring events run smoothly from planning through execution. These experiences have reinforced my interest in people-focused, client-facing roles that combine service, organization, leadership, and thoughtful coordination within the hospitality and wellness industries.

Experience

1. Client Services & Operations Coordinator

   Sabita Holistic Center

   Jan 2026 — Present

   Serve as the primary point of contact for clients, delivering a warm, attentive, and personalized service experience from initial inquiry through follow-upManage daily front-of-house operations, including client check-in/check-out, scheduling, and phone and email communications, while supporting a welcoming, well-organized environment that reflects brand values and enhances overall client satisfactionDevelop customized proposals for private events and workshops, coordinating logistics to ensure seamless planning and executionConduct proactive client outreach to re-engage past clients, strengthen relationships, and encourage repeat visits

Education

• International Studies Institute of Florence

  Study Abroad, Digital Marketing and Fashion Journalism

• University of Connecticut

  Bachelor of Arts - BA, Communication and Digital Marketing

• Fairfield Warde High School

  High School Diploma, General Studies