Lidia Haile
Program Specialist - Integrated Customer Experiences
- Role
- Advisory Board Chair at Kappa Kappa Gamma
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Lidia Haile
I am a Program Specialist within Rockwell Automation’s Global Capabilities and Innovation organization, where I lead enterprise‑level, customer‑centric initiatives that drive enablement, adoption, and value realization across new product introductions and ARR‑based offerings. I own the Customer Journey Mapping strategy for the LCS Capabilities and Innovation portfolio, partnering with senior stakeholders across Product, Engineering, and Customer Success to ensure scalable CSM readiness, accelerate time‑to‑value, and continuously optimize offerings across the end‑to‑end lifecycle. With a Bachelor’s degree in Mechanical Engineering from UC Merced and an MBA in progress at Western Governors University, I bring a balanced combination of technical depth and strategic program leadership, translating complex capabilities into structured, customer‑ready solutions that deliver consistent customer experiences and measurable business impact.
Experience
Advisory Board Chair
Nov 2025 — Present · US
Education
University of California, Merced
Bachelor of Science - BS, Mechanical Engineering
2018 — 2022
Western Governors University
Masters, Business Administration and Management, General
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