Lidia Titiyevsky

About Lidia Titiyevsky

I am an experienced professional with a background in account management, sales, building…

Experience

1. Retail Relationship Banker

   BMO U.S.

   Jul 2024 — Present · Palatine, IL, US

   Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.Supports customer transactions needs based on customer traffic.Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.Applies the risk management framework to the portfolio to protect the Bank\'s assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Takes the initiative to find creative approaches that make each customer’s experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Education

• Fenton High School

  Ged

  1988 — 1989

Skills

• Fha
• Consumer Lending
• Residential Mortgages
• Refinance
• Financial Risk
• Team Building
• Banking
• Strategic Planning
• Va Loans
• Leadership
• Financial Analysis
• Credit Analysis
• Mortgage Underwriting
• Loan Origination
• Fha Financing
• Usda
• Credit
• Mortgage Banking
• Mortgage Lending
• Underwriting
• Loans