Lidia Abey

WORK HISTORY

EDUCATION

ABOUT LIDIA ABEY

I am a client-focused financial services professional with a strong analytical foundation, holding a B.Sc.(Honors) in Mathematics and a Post-Graduate Diploma in Information Technology Solutions. My career sits at the intersection of finance, technology, and client operations — where I support individuals in navigating complex financial platforms, products, and processes with clarity and confidence.In my recent role with Questrade, I worked extensively across investment accounts, digital onboarding, and regulated financial workflows, helping clients understand account structures, resolve complex inquiries, and adopt self-serve financial tools. I developed a reputation for accuracy, compliance awareness, and the ability to simplify technical or financial concepts into practical guidance.My combined background in mathematics and technology allows me to approach problem-solving with structure and precision, whether working within CRM systems, reviewing sensitive documentation, or troubleshooting platform-related challenges in high-volume environments.Having recently relocated to Lethbridge, Alberta, I am exploring opportunities across financial services, banking, and operational support roles where I can contribute strong client service, technical adaptability, and regulatory discipline while continuing to grow within the industry.