Bo Li
Enterprise Account Manager @Flexport
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WORK HISTORY
Enterprise Account Manager @Flexport
Toronto, ON, CA
Responsible for growing and cultivating strategic enterprise accounts with an annual recurring revenue of over $3M. • Achieved a 100% retention rate while hitting quarterly growth targets. • Prepared for and led regular client touch points and quarterly strategy reviews to demonstrate value and explore new opportunities. • Created a variety of reports and presentations using various creative tools and data compilation methods. • Monitored client metrics data and worked with teams across the world to consistently meet client expectations, address escalations and solve client issues effectively and efficiently.
EDUCATION
George Brown College
Postgraduate Program, Strategic Relationship Marketing
University of Toronto
Bachelor of Arts - BA, Economics & History
ABOUT BO LI
A highly resourceful and adaptable enterprise customer success professional who loves solving problems for large enterprises and is motivated by the opportunity to work with interesting businesses on complex challenges and develop new competencies in technology, data analytics, and change management to show value and drive exceptional retention and upsell performance. I am comfortable in dynamic and quickly changing environments and enjoy collaborating across the organization with product, engineering, marketing, support, and sales teams to champion the needs of and drive exceptional outcomes for strategically important customers.
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