Libby C.

About Libby C.

Libby is a GTM Product Leader with over 14 years experience across 3p (Salesforce and related products and applications) and 1p solutions. She is effective in leading cross-functional teams in aligning on a vision and strategy which optimizes project and program success and contributes to organizational growth. With over 11 years of experience focused on fast-paced Technology industry companies, she brings a deep understanding of effective strategies to support growing business needs while optimizing the balance of speed, scale, and efficiency of teams and solutions.

Experience

1. Group Product Lead, Crm Solutions

   Square

   Aug 2021 — Present · San Francisco, CA, US

   I lead a team of globally distributed CRM-centric Product Managers and Business Systems Analysts who develop and deliver roadmap initiatives for our Sales, Account Management, Customer Success, and Partnerships teams, as well as external Partners and Merchants who engage with them. Our focus is reducing friction, sustaining context, and enriching data through all of the interactions our B2B Square and Afterpay teams have with our Sellers, Merchants, and Partners throughout their customer journey, in service of driving customer acquisition, growth, and retention.

Education

• Clemson University

  Bachelor's Degree, Marketing, Communications

  2007 — 2011

Skills

• Project Management
• Salesforce.com
• Consulting
• Microsoft Office
• Sales
• Marketing
• Customer Service
• Leadership
• Telecommunications
• Analysis
• Requirements Gathering
• Testing
• Requirements Analysis
• Customer Relationship Management (Crm)
• Crm
• Marketing Strategy
• Business Analysis
• Management
• Event Planning