Libby Horne
Manager, Customer Programs and Events @JJ Haines
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WORK HISTORY
Manager, Customer Programs and Events @JJ Haines
Glen Burnie, MD
Manage our customer affinity program, Haines Loyalty Club, including coordinating programming, partnerships and benefits, as well as organizing our two annual conventions. Coordinate our annual incentive trip program for customers, supplier partners and staff, predominately international destinations. Assist with customer golf outings, internal staff meetings and other events. Event and budget management key to all job duties. Keen eye for detail as it relates to sourcing, room blocks, meeting space, as well as attendee registration and experience on site.
EDUCATION
University of Maryland College Park
Bachelor of Arts, Journalism
Westhill High School
Diploma
ABOUT LIBBY HORNE
When you love what you do, it\'s not work. I am a self-starter and self-directed and make sure all the i\'s are dotted and t\'s crossed. Planning and details are my true passion; making sure that all \"players\" involved get ROI is the goal. From site search to contract negotiations to registration management to running a program: all aspects are managed with a keen eye for detail as well as an open mind for new ideas that will make any program truly stand out for all attendees. Getting to travel the world with our customers, our supplier partners and our sales team is just the icing on a very fulfilling cake. My planning shoes have led me to some amazing places; Caribbean: St. Thomas, St. Maarten, St. Barth, Anguilla, Curacao, Montego Bay, Punta Cana, Havana Mexico: Cancun, Cabo San Lucas, Puerto Vallarta Europe: Barcelona, Rome, Paris, Florence, Marseilles, Nice, landing beaches of Normandy, Ireland, Iceland, Edinburgh Canada: Quebec City, St. John\'s (Newfoundland), Vancouver, Banff and Lake Louise; Montreal, Tremblant US: Kiawah Island, PGA National Resort (Palm Beach Gardens), Wells Fargo Championship [20••••16, 2018] and PGA Championship [2017](chalet at Quail Hollow Golf Club), National Harbor (MD), Orlando, Atlanta, Charlotte, Alaska, Las Vegas, Phoenix As a bonus, I love to write and create marketing pieces and newsletters; the written word is another passion of mine. I earned a degree in journalism from the University of Maryland in and may one day yet write my own great American novel. It will likely incorporate an incentive program in the plot. I am always excited to connect with colleagues and friends: L••••••••@gmail.com
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