Lianne Agnew
Acs Delivery Manager @NetSuite
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WORK HISTORY
Acs Delivery Manager @NetSuite
Manage the full lifecycle of service delivery for assigned accounts at NetSuite. • Act as the primary customer liaison, ensuring deep understanding of client needs and NetSuite environments. • Coordinated teams of functional and technical consultants to drive system optimisation and strategic outcomes. • Focused on building long-term partnerships through proactive engagement and customised service delivery.
EDUCATION
Sheffield Hallam University
Politics, Social Sciences
Finham Park School
10 GCSE
Finham Park Sixth Form
3 A-Level 1 AS-Level
SKILLS
ABOUT LIANNE AGNEW
Currently working as an ACS Delivery Manager at NetSuite, bringing years of experience in managing service delivery lifecycles for client accounts. With a focus on customer-facing roles and workload prioritisation, the role emphasises system optimisation, strategic guidance, and fostering strong client relationships. Certified in PRINCE2 Agile®, the role includes coordinating functional and technical teams, managing escalations, and implementing best practices to drive system adoption and continuous improvement. Previously, extensive experience as a Principal Project Manager at NetSuite and Client Program Manager at Financial Times demonstrating a strong foundation in program management, strategic planning, and collaboration with cross-functional teams. A commitment to proactive engagement and delivering tailored solutions with a mission to build value-driven, long-term partnerships.
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