Liam Stoddard
Customer Care Agent @Online Payment Platform
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WORK HISTORY
Customer Care Agent @Online Payment Platform
Berlin, DE
Multi-channel support (tickets, phone, disputes) — from payment issues to account access and KYC verification.Troubleshoot technical and transaction-related issues, collaborating with compliance and engineering teams when needed.Deliver empathetic, solution-oriented service while maintaining compliance with financial regulations.Document cases and insights in our internal system and contribute to optimised work flows.Relay customer feedback to product teams to help improve features and user experience.
ABOUT LIAM STODDARD
I have an extremely strong work ethic and enjoy working as part of a team. I am a very…
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