Liam Gladwin
Head of Operations @Westerleigh Group
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WORK HISTORY
Head of Operations @Westerleigh Group
Proud to work in the Operations team at Westerleigh Group - The largest independent operator of crematoria in the UK. We employ more than 800 empathetic and dedicated individuals across 40+ sites throughout the country and we are growing. Westerleigh Group has been building and managing Crematoria for 30 years and care for cremations and burials every year. With 2 exciting new openings in York and Newcastle this year, please reach out for a confidential chat.
EDUCATION
The Open University
Foundation degree, Psychology
SKILLS
ABOUT LIAM GLADWIN
A people oriented and dedicated professional with demonstrated success in business change and performance through both central and field operations in the hospitality industry. I have a solid history of providing effective leadership with a focus on organisational coordination to efficiently manage operations, provide and drive innovative concepts, lead field teams to become high performing, and an extensive background in defining methods to drive revenue performance. Additionally, leading a team of programme managers to drive estate wide change programmes, including labour productivity, capacity management, operational excellence and estate communications. I am highly ambitious for me, my team and the business in synergy, finding smart ways to maintain focus and drive further performance and synergies through the field and the centre.
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