Liam Gallagher
Front Desk Associate @Pch Hotels & Resorts
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WORK HISTORY
Front Desk Associate @Pch Hotels & Resorts
Fairhope, AL, US
Provides exceptional hospitality by assisting guests with their inquiries, requests, and special arrangements-Listens and empathizes with guest\'s issues and grievances. Promptly solves issues through communication and collaboration with the upmost professionalism-Delivers a personalized guest experience using Salesforce EMPOWER Guest Experiences (GXP)-Assists guest with hotel reservations using Mariott Property Management System (PMS) software-Efficiently and reliably places guest in-room dining orders using IRIS software and Oracle Simphony point-of-sale system-Assists guests in making restaurant reservations using OpenTable reservation software-Informs guests of hotel services, features, and room amenities.
EDUCATION
Coastal Alabama Community College
Associate of Science - AS, Business Administration and Management, General
University of North Texas
BM Program, Jazz/Jazz Studies
The University of Alabama
Master of Science - MS, Operations Management and Supervision
ABOUT LIAM GALLAGHER
Dedicated Accelerated Master’s Operations Management student with a strong foundation in global trade, economic development, market research, logistics strategy, and manufacturing operations. Known for my public speaking and interpersonal skills, I bring a thoughtful, organized, and solutions driven approach to every challenge. I currently support international business development at The Alabama International Trade Center as a Research Analyst, where I assist Alabama-based companies in expanding their global reach through tailored import/export services and actionable market intelligence. I simultaneously serve as a Production/ Logistics Engineering Intern for ZF Foxconn Chassis Systems. I contribute to safe, efficient manufacturing through data-driven process improvement and strong collaboration with plant leadership. I am always eager to connect with professionals who are passionate about economic development, global commerce, automotive manufacturing, and sustainable growth!
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