Liam Dunne
Service Delivery Analyst @Holland & Barrett
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WORK HISTORY
Service Delivery Analyst @Holland & Barrett
Nottingham, GB
EDUCATION
New College Nottingham
HND, Business IT
Nottingham
Business IT, Programming, systems analysis, database design & development
ABOUT LIAM DUNNE
I am a confident, IT professional, spanning project work, council work, risk analysis, training and problem solving. I work methodically and calmly to prioritise tasks simultaneously and deliver consistently high standards of work. Working as IT Service Desk Technician I am an accomplished communicator verbal and written, able to build rapport with customers and service users and deal sensitively with personal issues complaints and problems. I am able to build empathy and understanding under the most challenging circumstances, In addition to collaborating with colleagues to reach targets. My expertise illustrates strong commercial understanding and the ability to prioritise a demanding workload within an environment of changing business needs. I enjoy the satisfaction of the end result when a complaint has been successfully resolved. My best hobby is writing small programs in Visual Basic please email me at l••••••••@gmail.com
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