Liam Baines Cmgr

Area Manager @Ocado Logistics

Tamworth, GB

As an Inbound Area Manager at Ocado Logistics, I am responsible for the day-to-day operations of the inbound business unit, ensuring efficiency, safety, and team development.I deliver comprehensive touch point coaching helping assimilation to the company for new starters, actively develop my teams despite varying experience levels. I action this through coaching and training, and drive retention initiatives to maintain a skilled, flexible and motivated workforce.I meticulously report and manage area-specific KPI metrics, including Productivity, Delivery on Time, Order Fulfilment, and Employee Retention, and conduct regular individual performance reviews such as informal and Formal PIP (Performance Improvement Plans).I develop, teach and mentor Coordinators (Supervisors) and Area Managers, fostering their professional growth and providing them with the necessary tools and resources to excel in their roles. Maintaining the highest health and safety standards is a priority, as I promote a positive safety culture and ensure that SSOWs/Risk Assessment materials are appropriate, specific, up-to-date and adhered to.Furthermore, I champion continuous improvement, actively seeking and implementing smarter ways of working and create and adopt best practices to enhance overall productivity and efficiency.

The Manchester Metropolitan University

Business Management for Professionals, Business Administration and Management, General

University of South Wales

CHE, Civil Engineering

Chartered Management Institute

Bachelor of Arts - BA, Business management