Liam Anderson

Claims Representative @Haymans Solicitors

Leeds, GB

Claims representatives settle insurance claims by evaluating the facts of a customer situation surrounding the claim, determining whether the loss is covered and what the compensation should be. Thorough investigations are needed to ensure that claims are not fraudulent. As part of their examination, reps may contact the customers’ doctors or employers for additional information if they discover that the filings are questionable. In such cases, these reps may consult legal counsel to determine the best course of action. Eventually, they negotiate settlements and authorize payments, while keeping records of all actions for the customer’s file.