Li Zhao

Senior Customer Success Manager @Cohley

Austin, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

Senior Customer Success Manager @Cohley

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Serve as the primary strategic partner for a portfolio of enterprise and mid-market brands, including Affirm, Clorox, Kimberly-Clark, Estee Lauder, LG, Pepsi, and more- Advise clients on UGC, influencer, and product review campaign strategy, including brief creation, creator vetting, and content direction- Manage account health, retention, and expansion across a diverse book of business spanning fintech, CPG, beauty, electronics, and food & beverage- Act as a platform expert and thought leader, helping brands build scalable creator content programs tailored to their specific goals- Travel to meet clients in person, deepening relationships and driving long-term partnership success

EDUCATION

N/A

Zhejiang University

Bachelor's Degree

N/A

New York University

Master’s Degree

SKILLS

Customer ServiceMicrosoft OfficePublic SpeakingResearchProject ManagementPreziPowerpointMicrosoft ExcelLeadershipPublic RelationsSocial MediaMicrosoft WordManagement

ABOUT LI ZHAO

With a decade of experience in marketing, advertising, and branding, I specialize in…

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